Terms and Conditions

Agreement to Terms: By submitting an order to Mab Movers Inc. (hereinafter referred to as “Mab Movers Inc”), the Client acknowledges and agrees to be governed by these Order Terms and Conditions. These terms delineate the procedures, responsibilities, and obligations associated with the engagement and execution of transport services provided by the Company.

Order Placement:

Orders are considered effective upon the Client’s submission of the requisite order form and receipt of an acknowledgment from the Company confirming the order.

The order will be deemed accepted once the Client receives a written confirmation from the Company detailing the service parameters, including but not limited to, pickup and delivery locations, scheduled dates, fees, and any pertinent instructions.

Order Confirmation and Accuracy:

The Company will issue a confirmation to the Client that includes comprehensive details of the order. The Client is responsible for reviewing this confirmation promptly and notifying the Company of any discrepancies or inaccuracies without delay.

Failure to promptly address discrepancies may result in the original terms being enforced as confirmed.

Payment Terms:

The Client agrees to remit payment in accordance with the fees and terms outlined in the order confirmation. Payment shall be made as stipulated in the service agreement and prior to or at the time of service unless otherwise expressly agreed upon.

A $150.00 broker fee will be charged initially to the customer before assigning the driver.

If the carrier price fluctuates, the Company will inform the Client before proceeding with the transport service.

Non-compliance with payment terms may lead to service delays or cancellations, which will be the responsibility of the Client.

Vehicle Information and Preparation:

The Client must furnish accurate information regarding the vehicle, including its make, model, and condition, and ensure the vehicle is adequately prepared for transport. This includes removing personal items, ensuring the vehicle is operational, and addressing any maintenance issues.

The Company disclaims any liability for delays or additional charges arising from incomplete or incorrect vehicle information provided by the Client.

Changes and Modifications:

Requests for modifications to the order must be submitted to the Company in writing. The Company will review and confirm any changes in writing. Modifications may incur additional charges and adjustments to the service schedule.

The original terms will remain in effect until confirmation of any modifications is received from the Company.

Cancellation Policy:

Orders may be canceled by providing written notice to the Company. Cancellations should be made as promptly as possible to mitigate any potential cancellation fees.

Orders canceled after confirmation will not be eligible for a refund.

Refund Policy:

In the event the Company is unable to deliver the transport service as specified, the Client will be entitled to a full refund of the payment amount, less a 5% transfer charge.

Refund requests must be submitted within 48 hours of the scheduled transport date to be eligible for processing.

Responsibilities and Liabilities:

The Company is responsible for delivering the services as agreed. However, the Client retains responsibility for ensuring the vehicle adheres to all transport requirements and is in proper condition for transport.

The Company’s liability for any damages or losses is limited to the extent specified in the service agreement and its insurance coverage. The Company is not liable for issues arising from vehicle conditions or inaccuracies provided by the Client.

Dispute Resolution:

Disputes arising from the order must be communicated to the Company promptly. The Company will undertake reasonable measures to resolve disputes in a timely and efficient manner.

Disputes will be addressed in accordance with the Company’s established dispute resolution procedures as detailed in the service agreement.

Amendments to Terms:

The Company reserves the right to amend these Order Terms at its discretion. Amendments will be communicated to the Client and will apply to all future orders.

Governing Law:

These terms shall be governed by and construed in accordance with the laws of the United States.

Mab Movers Inc.
Email: info@mabmovers.com
Website: www.mabmovers.com