At MAB Movers, we believe that informed customers make the best decisions — and we’re here to help! Before booking a vehicle shipping service, here are the top 10 questions to ask before booking a car shipping service to ensure a safe, affordable, and stress-free car shipping experience.
Are you planning to ship your car across the country or just a few states over? Choosing the right car shipping service is a big decision. With so many auto transport companies in the USA, it’s crucial to know what to ask before handing over your keys.
1. Is the Auto Transport Company Licensed and Insured?
Always verify that the company is registered with the FMCSA (Federal Motor Carrier Safety Administration) and carries proper insurance coverage. This ensures your vehicle is protected in case of damage during transport.
✅ Pro Tip: You can ask for their MC number and check it on the FMCSA website.
2. What Type of Car Shipping Services Do You Offer?
Not all vehicle transport needs are the same. Ask whether the company offers:
- Open car transport (the most affordable and common)
- Enclosed auto transport (for luxury or classic vehicles)
- Door-to-door car shipping (for ultimate convenience)
- Terminal-to-terminal shipping (budget-friendly, but less convenient)
- Choose the option that matches your timeline, budget, and vehicle type.
3. How Is the Car Shipping Cost Calculated?
Your car transport quote will depend on factors like:
- Distance
- Vehicle size and weight
- Shipping method (open vs. enclosed)
- Pickup and delivery locations
- Time of year
Make sure you understand what’s included in the quote — and ask about potential additional fees.
4. Is the Car Shipping Quote Binding or Subject to Change?
Many customers are surprised when the final price differs from the original quote. Ask if the company offers a binding quote, which locks in the price and protects you from last-minute surprises.
5. What Is the Estimated Pickup and Delivery Timeframe?
While no auto transport company can guarantee exact dates, they should provide a delivery window. Ask about:
- Pickup time range
- Estimated transit time
- Delays due to weather, traffic, or mechanical issues
- This helps you plan around the transport and reduces uncertainty.
6. Do You Offer Vehicle Tracking During Transport?
Modern car shipping services often provide GPS tracking so you can monitor your vehicle in real-time. If not, ask how you’ll receive updates during the transport process.
7. How Should I Prepare My Vehicle for Shipping?
A professional vehicle shipping company should guide you on:
- Cleaning the vehicle (to document pre-existing damage)
- Removing personal items
- Securing loose parts
- Reducing fuel to about a quarter tank
This preparation ensures a smooth pickup and protects your vehicle during transit.
8. What Happens If My Vehicle Is Damaged in Transit?
Ask about the claims process and what’s covered under their auto transport insurance. Reputable companies like MAB Movers provide clear documentation and a simple, customer-friendly claims process.
9. Do You Require a Deposit or Full Payment Upfront?
Be cautious of companies that demand full payment before pickup. Most reputable car shipping companies only charge once the carrier is assigned or the vehicle is picked up.
10. Why Should I Choose Your Company Over Other Car Shipping Services?
This is your chance to learn about their experience, customer service, and safety record. Look for:
- Years in business
- Customer reviews and testimonials
- Transparent pricing
- Easy communication and support
Why Choose MAB Movers for Car Shipping?
At MAB Movers, we specialize in nationwide auto transport services with a focus on safety, reliability, and customer satisfaction. Whether you need open car shipping, enclosed transport, or door-to-door service, we tailor our solutions to fit your needs.
📞 Call us today at 516-710-1962 for a free, no-obligation car shipping quote — or visit www.mabmovers.com to book your shipment online.
Final Thoughts
Asking the right questions before booking a vehicle shipping service can save you time, money, and headaches. Whether you’re relocating, buying a car online, or moving a seasonal vehicle, trust a licensed and experienced auto transport company like MAB Movers to move your car safely and on time.
